Our customer service team is available via email Monday-Friday, 10AM - 5 PM GMT+8 excluding holidays. Send us an email at hello@k-lone.net or DM us on Instagram @kloneglobal. Be sure to include order information to help us serve you faster.

For press and partnership inquiries, send us an email at hello@k-lone.net.

We will respond to your inquiry within 2-3 business days. Please refrain from sending additional emails on your current thread, as this will result in your message being sent to the back of the queue.